Steps to refund & return under policy

Steps to refund & return under policy

Steps to Request a Refund:

Log in to your Account:
- First, log in to your account using your credentials.
Go to ‘My Account’:
- After logging in, click on the 'My Account' option located at the bottom-right corner of the page.
Navigate to Purchase History:
- In the Dashboard, click on the 'Purchase History' option.
Find Your Order:
- You will see a list of your previous orders. Locate and click on the Order Number related to the purchase you wish to refund.
Select the Product:
- Scroll down to find the Order Details section. Here, you’ll see the product name associated with the order.
Click on the "+" Icon:
- Click on the "+" icon located above the order number, next to the product name.
Fill in the Refund Request Details:
- A form will appear where you will need to provide the reason for your refund request. Make sure to fill in the details with a clear and valid reason for the return.
Submit Your Request:
- After filling out the form, submit your refund request. Please note that your refund request will be valid for 7 days from the order date.
Email Your Request to Support:
- After submitting your request, send an email to support@villagerstrend.com. Attach an image of the received item and submit your request via email as well. This step is compulsory for processing the refund.
Team Review:
- Our team will review your request, evaluate the reason for the refund, and confirm the validity of your claim.
Order Pickup:
- Once approved, your order will be picked up within 2-3 days after submission.
Refund to Wallet:
- After your order is picked up, you can expect the refund to be processed and credited to your wallet within 2-3 days.

VILLAGERS TREND || AN ONLINE SHOPPING PLATFORM WITH GREAT DEALS

Villagers Trend India is a leading online shopping site based in India that brings you great deals, We offer unbeatable deals featuring an endless range of products priced at affordable rates. What is even better? We enhance your experience with the eCommerce Guarantee, which means your payment is held in our system and only released to the seller after you have received your purchase in good condition! All because we value you as our customer. What are you waiting for? Come aboard and start browsing!

Villagers Trend -- QUALITY PRODUCTS, LOW PRICES
Villagers Trend strives to provide you with a great online shopping experience and we know a great experience often includes affordable prices. That is why you should check out Villagers Trend India site/app’s daily online Shocking Sale, where we offer you different products at a discounted price, ensuring you get a bang for your buck. We even offer free shipping, Flat rate shipping, carrier-wise shipping on products! For brand-loyal customers, head over to Villagers Trend Mall for authentic products at superb prices.

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Store FOR VARIETY WITH Villagers Trend || AN ONLINE SHOPPING PLATFORM
Everyone loves online shopping for convenience and the low prices are a bonus! Villagers Trend strives to help you get a bang for your buck with multiple sales and promotions happening at any one time. Make sure your wallet is ready for our big sales campaigns, such as 7.7 Orange Madness, 9.9 Super Shopping Day, 10.10 Brands Festival, 11.11 Big Sale, and 12.12 Birthday Sale. We also have massive sales and offer great savings to you during major festivals like Chinese New Year and Raya! At the same time, check in often because we also have smaller sale periods that are category-specific, such as our Baby Fair and Black Friday sales.

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