Terms and Conditions for Preorder Purchases

These Terms and Conditions govern your use of the preorder feature on Villagers Trend ("we," "us," or "our") for all purchases made via our eCommerce website www.villagerstrend.com.
By making a preorder purchase, you agree to abide by these terms. Please read them carefully.

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1. Preorder Availability

• The preorder option allows customers to purchase products before they are officially released or restocked.

• All preorder items will be clearly marked as “Preorder” on our website, along with the expected release or shipping date.

• Product images, descriptions, and delivery dates may vary slightly depending on availability and supplier updates.

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2. Preorder Payment

• When placing a preorder, you agree to pay for the product in full (or as per the payment instructions provided).

• Payments are processed immediately after the preorder request is accepted by the seller through your Villagers Trend account.

• Payment can be made using the methods shown under the Prepayment & Confirmation section.

• If there are issues with payment verification, we will contact you via your registered email or phone number.

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3. Delivery Timeframes

• Estimated delivery or dispatch dates for preorder items will be provided at the time of order.

• Delivery time may vary due to supplier delays, production schedules, logistics, or unforeseen circumstances.

• In the event of any delay, you will be notified through your Villagers Trend account or email with updated delivery details.

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4. Stock and Product Availability

• All preorders depend on estimated stock availability from manufacturers and suppliers.

• If any preorder item becomes unavailable or is canceled by the supplier, you will be informed promptly and offered a refund, store credit, or option to wait for restock.

• Villagers Trend is not responsible for delays caused by third-party suppliers or manufacturers.

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5. Refunds and Cancellations

• You may cancel a preorder anytime before the item has been shipped.

• Once your preorder item has been dispatched, cancellation or refund requests will not be accepted unless the product is defective or damaged.

• Refunds (where applicable) will be processed to your original payment method or wallet balance.

• To request a cancellation or refund, please contact our support team at support@villagerstrend.com.

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6. Price Changes

• Prices for preorder items are fixed at the time of purchase.

• If prices increase after your preorder, you will still be charged the amount confirmed during checkout.

• Price reductions after preorder placement will not apply retroactively unless specifically mentioned during a promotional offer.

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7. Changes to Preorder Terms

• Villagers Trend reserves the right to modify or update these Terms and Conditions at any time.

• Updates will be reflected on this page, with the latest revision date noted at the top.

• By continuing to place preorders after changes, you agree to the updated terms.

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8. Product Returns and Exchanges

• Preorder items follow our Return and Exchange Policy once delivered.

• If your preorder product is defective or damaged upon arrival, please contact us within 48 hours of delivery to request a return or exchange.

• Ensure you provide an unboxing video as per Villagers Trend’s return requirements for verification.

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9. Limitations of Liability

• Villagers Trend strives to ensure accurate product details and delivery timelines; however, we do not guarantee that all preorder information will be free from errors.

• In case of discrepancies or system errors, we will notify you and work toward a fair resolution.

• Our liability for any loss or damage arising from a preorder purchase is limited to the total amount paid for that preorder.

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10. Governing Law and Dispute Resolution

• These Terms and Conditions are governed by the laws of India.

• Any disputes related to preorder purchases will be resolved as per our General Terms and Conditions and Privacy Policy.

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11. Customer Support

For questions or concerns regarding your preorder, please contact our support team:
Email: support@villagerstrend.com
Website: www.villagerstrend.com